Please choose a link from the list below.
How does your service work?
To provide you with the most efficient service you must call one of the numbers on your email confirmation 15 minutes
prior to your arrival. Our representative will then guide you to the drop off point. Upon the Customer's request our
representative will inspect your vehicle to note any dents, scratches, or any missing or broken parts and you will
be asked to sign a Parking Receipt, of which you will receive a copy. We will then bid you farewell.
Upon your return, after COLLECTING your luggage you simply call the number printed on your Parking Receipt. If you
only have hand luggage, you should call after clearing passport control. We guarantee to return your vehicle within
15 minutes from the time of your phone call. In the majority cases we will be waiting to Greet you as you exit the
Due to the parking restrictions imposed by Stansted Airport all customers are required to pay the Short Term Car park
charge on drop off and pick up.
you return my vehicle at the Terminal Forecourt?
Our aim is to provide you with a professional, reliable and efficient service. As a result we prefer to use the quieter
RED or BLUE Short Stay Car Parks from which to operate our service. The Terminal Forecourt is now closed to all vehicles
except The Emergency Services and Airport Busses.
How far is the
Red or BLUE Short Stay Car Park from the Terminal?
The RED & BLUE Short Stay Car Parks are one level directly below the Terminal
Forecourt. Our representative will Meet you by the car park’s
Terminal entrance. The distance to the Terminal is the same as
it is from the Terminal Forecourt.
Is Stansted Valet Car Parking fully insured?
All our drivers are fully insured
to drive your vehicle, to an unlimited road risks value. We are the only company to offer this.
Can I cancel
Yes you can cancel your booking
with StanstedValetCarParking.co.uk. For further details on the scale of charges, please refer to our Terms & Conditions.
if my return flight is delayed?
What happens if I
arrive LATER than my agreed Drop-off Time?
If you experience an unfortunate delay,
you must inform us. If you do not inform us of your delayed return
you may incur an extra charge to cover the cost of any additional
If you are running late you must call
us at least 30 minutes prior to your booked arrival time.
We will then endeavour to re-book a new arrival time, subject to an additional cost of £15.
If you do not call us and arrive after your booked
arrival time we can not guarantee that a driver will be available
to meet you.
if I arrive EARLIER than my agreed Drop-off Time?
If you are early we will endeavour to accommodate your new arrival
time. A minumum of 30 minutes notice is required. If you do not call us and arrive before your booked
arrival time we can not guarantee that a driver will be there
to meet you. If you arrive in the
Car Park before your agreed arrival time
you will be subject to Short Stay Car Park charges.
How much does
your service cost?
We have priced our service from £6.00 per day plus a £20.00 Meet & Greet fee. For an additional 50p per day we
can provide undercover garaged parking (subject to availability).
Our rates are so competitive that should you find a cheaper quote
elsewhere for an equal standard of service, we will be happy to
match the lower price. More details
about SVP Tariffs
Why do I need to
Pre-booking guarantees your space even
during peak periods.
Can I get a quote and
Yes. We provide an online quote and booking service. >>
Get an instant quote
or book on-line here
Can I book at short
Yes call 07050 099811 where one of
our operators will be happy to help.
How will I know
that my booking has been completed?
You will receive a booking confirmation
Is there a further
discount for booking more than one car at a time?
Please call our Booking Office and we may be
able to offer a special rate.
special facilities available for disabled passengers?
We will do our utmost to ensure any
customers with disabilities are accommodated, but if you have
any specific concerns please call us.
Why is a week calculated
as 8 days and two weeks calculated as 15 days?
One day is calculated as a whole day,
irrespective of departure or arrival times. So for example a stay
at the car park from Saturday to Saturday is calculated as 8 whole
days and so therefore two weeks is calculated as 15 days.
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